Feralovante Privacy Policy Statement
Your privacy is important to us and we safeguard your data.
Types of Data We Collect
We collect information you provide directly (such as your name, contact details, and messages) when you order, inquire, or interact with us.
-
→Name and contact information
-
→Delivery addresses
-
→Order details and requests
-
→Communication history
-
→Browser and device information
All details help us fulfill orders, improve service, and respond to your questions. Your information is handled with care, in line with Malaysian laws.
How We Use Your Data
Your information is used to process orders, provide updates, deliver customer support, and improve our services based on your preferences.
We may also use your data to share service updates or promotional offers, always giving you an option to opt out.
Your Data Rights
You can access, update, correct, or request deletion of your personal data at any time by contacting us directly.
Right of Access
Request a copy of your data
Right to Correct
Ask to amend details
Right to Delete
Request removal of data
Data Portability
Receive your data file
When We Share Data
We may share relevant data with delivery partners and payment processors strictly to fulfill your orders and provide our services.
Your details are never sold or used for unrelated purposes, and we contractually require partners to secure your information.
How We Protect Information
We use industry-standard measures to protect your information from misuse, loss, or unauthorised access.
Staff are regularly trained on data protection, and technical safeguards are reviewed consistently to keep data secure.
Contact for Data Requests
Address: Level 15, DPulze, Cyberjaya, Selangor 63000 Malaysia
Phone: +6017-059 6073
Email: content@feralovante.sbs